What is Zoom?
Zoom is a video-conferencing tool that can be used to host virtual meetings, remote classes, guest speakers, and more. Instructors can increase interaction and participation using features such as polls, breakout rooms, whiteboard, screen share, and chat. Zoom sessions can be recorded and played back via the browser. Recordings are automatically captioned and captions can be edited.
Zoom pro accounts are available to all faculty, staff, and students at all RIT campuses. To begin using your RIT Zoom account, you must first authenticate at https://rit.zoom.us/.
RIT has licensed the "Zoom Meetings" product for RIT accounts. The "Zoom Webinar" product is separate and can only be used by request via help.rit.edu form.
Documentation
The primary documentation about Zoom is provided by the vendor: Zoom's documentation.
In addition, this wiki space includes resources about using Zoom in a classroom context, including best practices, frequently asked questions, and more. Use the table of contents navigation to the left or the search box below.
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Zoom Support
- For issues with Zoom login and accounts: Contact the ITS Service Desk
- For questions about using Zoom in a course: Contact Academic Technology Support
- For questions from students and staff: Contact the ITS Service Desk
- Zoom system status (check for outages)
- Zoom release notes (to learn about new features)
- Zoom minimum version requirements
Download / Install Zoom
Zoom can be used in the browser, however, apps are available for desktop and mobile. If you are on an ITS-managed computer, download the Zoom app from Software Center. For all other devices, download the Zoom app from the Zoom website or your device's app store.