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If you have someone who is Deaf or Hard of Hearing enrolled in your course (or Connect event), then you can incorporate the use of open captions in your Adobe Connect meeting or seminar room by uploading a Caption Pod.

Adding the Caption Pod to Your Meeting Room

  1. Log-in to your Connect meeting room (or Seminar room for non-credit users).
  2. On the Adobe Connect Menu Bar, click Pods -> Share -> Add New Share...
  3. In the center of the new Share pod, click the drop-down arrow next to Share My Screen and select Share Document.
  4. Click Shared Content... in the lower left, select Captioning Resources, and choose the CaptionStream Pod for Adobe 9.
  5. Once the pod is uploaded to your Connect meeting room, it is ready to use.

 

Tips for loading and using the CaptionStream pod in Adobe Connect

 

  1. When loading the pod, place it either under the image or on the side.  The choice is completely yours.
  2. Once the captioner is elevated to Host Status, he or she may need to adjust the pod size. Do not worry, they will put it right back to the size you want and they will never touch the pod again!  Because they are a host and must remain a host, they do have the privilege to make adjustments on the screen. But, again, once the pod is set and the realtime text is flowing, they will not touch the controls again.
  3. Getting the text to flow into the captioning pod sometimes takes a couple minutes.  Please be patient and do not fret that the pod size has possibly changed. The captioner WILL put it back to the right size if they had to make any adjustments.
  4. Once loaded and the text is flowing, there is a small little up arrow right under the formatting controls in the captioning pod.  It is centered on a thin white bar.  If you click that little up arrow, the formatting controls collapse and there is more room for text in the captioning pod.  This is an instruction that could be passed on at the beginning of each session, just a little teaching tool for viewers.

Scheduling and Requesting Captioning

Class or Event?

The process for requesting captioning is slightly different for credit and non-credit users, so make sure to select the right template.

For Credit-Bearing Activities
Once it has been determined that you need Captioning for a Connect session, the instructor of the course will need to schedule a captionist through Access Services at NTID. The Access Services department will coordinate your captionist through Caption First (CFI). Captioning should be requested prior to the start of the semester (if possible) or at least 1-2 weeks in advance during the semester. Send your requests to: Susan Stella (sasnes@rit.edu).

The following information will be required to fill your request for credit-bearing activities.

  • Course Title and Number:
  • Professor Name(s):
  • Date(s):
  • Time(s): (Captionist will typically login 10 minutes prior to class or event start time)
  • Audio Source: (Indicate whether you will use VoIP or Phone Conference (Premiere Global) audio)
  • Captionist Resources: (PPT, outlines, common terms, etc.)

#You must then add your captionist to the meeting

For Non-Credit Bearing Activities
Once you've determined that you need Captioning for a Connect session, you'll need to schedule a captionist. We recommend Caption First (CFI) as the service provider. Captioning should be requested at least 1-2 weeks in advance. Send your request to: Caption First Scheduling (scheduling@captionfirst.com) and be sure to indicate that you are hosting a non-credit Connect event affiliated with RIT.

The following information will be required to fill your request for non-credit-bearing activities.

  • Event Title:
  • Presenter Name(s):
  • Date(s):
  • Time(s): (Captionist will typically login 10 minutes prior to class or event start time)
  • Connect URL:
  • Audio Source: (Indicate whether you will use VoIP or Phone Conference (Premiere Global) audio)
  • Captionist Resources: (PPT, outlines, common terms, etc.)
  • Text Transcript: (Indicate whether you would like a text transcript sent after the event, and to whom it should be sent)
  • Emergency Contact: (Phone number of someone who can be reached at the time of the event)
  • Billing Info: (Name and address for billing)

#You must then add your captionist to the meeting

Adding the Captionist to Your Meeting

After you have requested captioning services, you will need to add Caption First as a Host in your Connect meeting room to allow them to enter text into the caption pod. Follow these steps to add the captionist:

  1. Log-in to the Connect server https://connect.rit.edu and click on Meetings.

    Seminar Rooms

    If you are a non-credit user, you should be completing this part of the process in a Seminar Room instead of in a Meeting Room.

  2. Click on the name of the meeting that you would like to add the captionist to.
  3. Click on the Edit Participants link to modify the list of participants.
  4. Click on the Search button in the Available Users and Groups list on the left and then type "Caption First" in the search box. This will bring up the results.
  5. Select Caption First in the Available Users and Groups list and then click on the Add button in the lower right.
  6. Caption First should now appear in your Current Participants list on the right. To set their account as a Host, select Caption First in the Current Participants list and click on Set User Role located at the bottom of this box*,* select Host from the list.
  7. After completing this process Caption First will have the ability to activate the Captioning Pod in your Connect meeting room.

Real-Time Captioning Checklist

  • Did you place your request for captioning?
  • Did you add Caption First as a Host in your meeting or seminar room?
  • Did you download and install the Caption Pod in your meeting or seminar room?

If you completed these three steps, then you are ready to use the Caption Pod in Adobe Connect. If you have any questions or concerns regarding any portion of this process or the use of captioning in Adobe Connect, then please contact Teaching & Learning Support at tlsupport@rit.edu.