myCourses Help and Resources
myCourses is the course management system of the Rochester Institute of Technology. The course management system allows instructors and students to interact and access course materials online. A variety of tools are available to instructors to promote interaction and provide resources for the students in their courses.
Academic Technology Support
Innovative Learning Institute
Hours of Operation and Live Chat:
myCourses After-Hours Only Support
Please contact Academic Technology Support first, during regular business hours.
After-hours myCourses support is available directly through the vendor, D2L (the vendor refers to myCourses as their product Brightspace). They will not be able to assist with any other products used at RIT, or with any RIT-specific features related to myCourses.
North America: +1 877.325.7778
Europe: +0 808.234.5323
Email form: http://enduser.desire2learn.com/user/support.asp
Below are links to the vendor's documentation. myCourses is the branding at RIT for the D2L Brightspace course management system.
Note Regarding Vendor Documentation
You may see references to tools that are not licensed by RIT or that are not active in our environment. These items include, but are not necessarily limited to, the following:
- Brightspace Capture
- Brightspace ePortfolio
- Brightspace for Parents
- Brightspace Story Builder
- Course Adventure Pack Service add-on
- Course Catalog
- Game-Based Learning product and services
- Interactive Assessment Tools
- Manager Dashboard
- Seating Charts / Locations
RIT Documentation and Information
The sidebar links lead to any RIT specific documentation, frequently asked questions, and known issues for myCourses at RIT.
Third-Party Integrations with myCourses
For information and documentation on publisher and third-party products integrated with myCourses at RIT, please review our page: Third-Party Integrations
The use of third-party integrations in courses is at the discretion of the instructor with the understanding that many of these of these tools have support and documentation provided by their publisher, not RIT's Academic Technology Support. Most third-party integrations are not actively monitored by RIT's Academic Technology Support and may be subject to unexpected changes or service interruptions from their publishers.