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Q: Can I get accounts on myCourses for non RIT users or people who do not have an RIT Account?

Yes, a guest account can be created for guest users on myCourses.

RIT's license with D2L for the myCourses course management system covers any account associated with an RIT Account. Accounts for non-RIT users incur an additional charge based on our licensing agreement with the vendor.

These accounts are for access to myCourses only, they do not allow access to RIT Email or any other RIT systems or services. If you need a full RIT Account for a non-RIT user you will need to contact Information & Technology Services for assistance.

Index


FERPA Compliance

Non-RIT Users should only be granted access to credit-bearing courses if this access is in compliance with the Family Educational Rights and Privacy Act (FERPA). This includes the exposure of student enrollments, grades, and work in current and prior course offerings to parties without official reason for access.

FERPA is summarized at: ED.gov and the full text is available at: Electronic Code of Federal Regulations

Complaints brought against RIT for FERPA violations may may result in fines, or impact RIT's funding and accreditation.

Quoting from the summary at ED.gov:

Schools must have written permission from the parent or eligible student in order to release any information from a student's education record. However, FERPA allows schools to disclose those records, without consent, to the following parties or under the following conditions (34 CFR ? 99.31):

  • School officials with legitimate educational interest;
  • Other schools to which a student is transferring;
  • Specified officials for audit or evaluation purposes;
  • Appropriate parties in connection with financial aid to a student;
  • Organizations conducting certain studies for or on behalf of the school;
  • Accrediting organizations;
  • To comply with a judicial order or lawfully issued subpoena;
  • Appropriate officials in cases of health and safety emergencies; and
  • State and local authorities, within a juvenile justice system, pursuant to specific State law.

Charges

The charge per account is based on if the account will be used in association with RIT Credit-bearing activities.

The charge is a one-time fee per account for account creation. As long as the account has not expired it can be used in other myCourses courses or activities. See below for information regarding account expiration.

A charge-back will be processed on account creation, not based on use of the account.

Refunds

There are no refunds for billed account numbers.

RIT Credit-bearing Activities - $5 per account
The base licensing fee is charged for users participating in or directly supporting RIT credit-bearing course.

RIT Non-Credit Activities - $10 per account
Accounts which are not directly supporting a credit-bearing course, but rather for other purposes within the Institute. For example, committees or peer review. These accounts are charged the licensing fee and include service and reasonable support for the accounts from Support Services.

Expiration

These accounts will expire after six-months of inactivity. For example if the user has not logged in to myCourses since January 1st their account will expire on July 1st.

If an account needs to be recreated after expiration it will be subject to an account creation charge again.

How to Request Accounts

To request accounts send an email to tlsupport@rit.edu with the following information.

  • User's first and last name
  • User's external email address
  • The account number to be billed for the charges. Accounts will not be created without an account number.
  • Specify whether the course intended is credit bearing or non-credit bearing.
  • Please include your phone number as well for our billing records.

Support does not provide the account information to the user.

We will provide the assigned usernames and passwords back to the RIT member making the request. It is their responsibility to communicate the account information back to their users.

Requesting accounts for large groups

We are glad to assist you with large groups, but we would appreciate that they be handled in a single request or in large batches with appropriate lead time. If this request is for five or more users please supply the information in an Excel Spreadsheet to help expedite our work. One user per line with one column each:

First NameLast NameEmail Address

Thank you!

Requests are processed as we are able to address them. A lead time of at least three business days is strongly recommended to avoid other service demands delaying your accounts.

Access to course shells

Access to course shells is expected to be handled by the instructor of the course. Instructions on how they may add a users to a course through the Classlist can be reviewed in the Classlist - Instructor Documentation.

On account creation we can perform a one-time enrollment to a course if desired. If you wish to take advantage of this option include the following information with your request:

  • Course Offering Code (Found in the course through the Edit Course link on the navigation bar, under the Course Information link)
  • Role for this user in the course (ie. Student, Instructor, or Guest)

Granting these users access to additional courses in the future will be the responsibility of the instructor of those courses.