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Manage & Update Success Plans

  1. Access Starfish through: 
      1. myCourses by clicking the Starfish button or the hyperlink
      2. SIS by clicking the Starfish tile on the Teaching, Advising & Support page
  2. Student Folders are accessible from any place the student's name is a hyperlink.
    The most common place you will access a student folder is from the My Students or Tracking tabs.


  3. The individual items that are included in the success plan are also visible on the student's Tracking tab. When you click on the menu for the individual tracking item, information about the associated plan is included.


  4. Hover over the drop-down arrow next to the Success Plan to view the Plan Menu. Click on View/Print, or Edit Plan, or Delete Plan.

    1. View/Print allows you to print a copy for the student to take with them.
      1. In the upper right-hand corner click Print Success Plan
      2. From the print menu you can print to your local printer or save as a pdf
    2. Click Edit Plan if you need to edit or update a plan.
      1. Use the "Edit To-Do" icon icon to make changes to a tracking item in the success plan.
      2. Use the "Comment To-Do" iconto add a comment to a tracking item in the success plan. 
      3. Use the "Complete To-Do" icon  to  to clear the tracking item in the success plan. Completing all of the To-Do's will complete the Success Plan. 
      4. After editing individual items, click the Update Item button located in the editing panel of the dialog box to modify the plan details.
      Delete Plan should be used only if the student never took the Leave of Absence. It is important to note that deleting a plan does not remove all of the items from the student’s record; however, it does remove the overall success plan.
    3. The Delete Plan window will open.
    4. Check the box to Clear all Tracking items
    5. Click Submit; all related tracking items will be cleared, no emails are generated.
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    Only advisors can update the status of a tracking item. Resolving all of the tracking items will complete the Success Plan. There are two ways to resolve tracking items that the student has completed:
  5. From the Success Plan title click on the Plan Menu drop-down and then click Edit Plan
    1. Use the check mark Image Removed icon to mark the to-do as “Complete”. 

    2. Add a comment to provide detail as to why you are marking the item as complete and hit Submit to save any updates made to the plan. 
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  6. From the top navigation bar, click on the Students tab and then select the Tracking tab. 
  7. Search for the student’s name to view a list of active tracking items for that student.                                                       

  8. Click on the tracking item(s) you would like to clear for that student.

  9. Click the Resolve button to mark the item as complete. 
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  10. Add a comment to provide detail as to why you are marking the item as complete and hit Submit

Complete an LOA Success Plan in Starfish

Advisors should complete LOA Success Plans for any student who took a leave of absence and has returned to RIT. 

  1. Access Starfish through: 
      1. myCourses by clicking the Starfish button or the hyperlink
      2. SIS by clicking the Starfish tile on the Teaching, Advising & Support page
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  2.  Filter your Tracking tab to identify students with an LOA Success Plan
    1. In your Tracking tab, click on the Add Filters button.
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    2. Click on Success Plans in the left menu. Then check the box that indicates “Students with a Success Plan.”
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    3. Select the LOA Success Plan in the “Plan Type” drop down menu.
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    4. Check the box that indicates “In Progress
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    5. Click the Submit Button. Filtering this way will produce a list of active To-Do's items for any of your students associated with an LOA Success Plan. 
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  3. Clearing all the To Do's for an LOA Success Plan will complete the LOA Success Plan. Follow these steps to complete the To-Do's
    1. Select the LOA Success Plan To-Do'd you need to complete. 
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    2. After you have selected all that apply, click the Resolve button. 
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    3. Add any details in the comments section about why you are resolving the To-Do.
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    4. Then click the Submit button.
    5. Starfish will pop-up a window that says the To-Do was completed. Press the OK button.
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Delete an LOA Success Plan in Starfish

Advisors should delete any LOA Success Plans for students who never took a leave of absence from RIT.

  1. Access Starfish through: 
      1. myCourses by clicking the Starfish button or the hyperlink
      2. SIS by clicking the Starfish tile on the Teaching, Advising & Support page
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  2. Student Folders are accessible from any place the student's name is a hyperlink.
    The most common place you will access a student folder is from the My Students or Tracking tabs.
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  3. Hover over the drop-down arrow next to the Success Plan to view the Plan Menu. Click on Delete PlanDelete Plan should be used only if the student never took the Leave of Absence. It is important to note that deleting a plan does not remove all of the items from the student’s record; however, it does remove the overall success plan.Image Added
  4. The Delete Plan window will open.
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  5. Check the box to Clear all Tracking items
  6. Click Submit; all related tracking items will be cleared, no emails are generated.