Comparaison des versions

Ancienne version 17

changes.mady.by.user Ken Kindler

Sauvegardée le

comparé à

Nouvelle version 18

changes.mady.by.user Katie Bush

Sauvegardée le

Légende

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Academic Technology Support (ATS) offers support to developers with regards to integration of approved projects with our myCourses environment at RIT.

ATS Academic Technology Support does not provide support or training for development with Valence. The support resources from the vendor through public channels are detailed at: http://docs.valence.desire2learn.com/about.html#support

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Initially an application key will only be issued to the Development environment. When the application is ready for deployment it can be submitted to Academic Technology Support for review. ATS Academic Technology Support will review the application and respond within 14 days either approving the application or outlining requirements needed to complete approval.

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If an application is found to be broken or generating errors the primary contact must ensure fixes are made within a reasonable time, generally 14 days. Depending on the severity of the issue the Production key may be suspended until the issue is resolved. If the application is not updated within the time-frame communicated to the primary contact by ATS Academic Technology Support, then the application keys will be suspended.

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