Due to changes to the wiki made by the vendor, users Users with RIT Computer Accounts must log in to the wiki at least once before they will be available for a Space Admin to add them to permissions, restrictions, or groups. We are no longer able to load all RIT Accounts in to the wiki users in advance as we have in the past.The Log In link is
Just ask your user to go to http://wiki.rit.edu and use the Log In link found to the upper-right on almost every page throughout the wikiof the page. Once a user has logged for the first time, their RIT Computer Account will be imported and they can then be added by a Space Admin to permissions, restrictions, and groups.
If you requested a Course wiki space, special groups were added to the permissions on your wiki to grant access automatically to the instructors and students in the Registrar's records as they log in for the first time. This information is updated once each morning ~5:00am Eastern.