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Table of Contents

Table of Contents

Getting Support

Saunders Technical Support

Phone: 585-475-2371
Location: LOW-3334
Email: techsupport@saunders.rit.edu
Support Portal: https://techsupport.scb.rit.edu/otrs/customer.pl (sign-in with your RIT Computer Account username and password)

ITS (Central IT)

Phone: 585-475-HELP (4357)
Location:  Frank E. Gannett Hall, Room 1113
Email: servicedesk@rit.edu
Web Site: http://www.rit.edu/its/
Support Portal: http://footprints.rit.edu/

Academic & Classroom Support (myCourses & Adobe Connect)

Phone: 585-475-2551
Location: WAL-A600
Email:  tlsupport@rit.edu

Student Email

If you wish to check your student email on your personal mobile device, you will need to know your RIT Google Apps Password.

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