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Under Computer, type the computer name of your office computer.  If you don't know it, you can reach out to Saunders Technical Support or find it at httphttps://apps.scb.rit.edu/mysupportci/index.php/MySupport.

Once you have entered the Computer name, click on Show Options.

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When you do connect and go to login, be sure to add MAIN\ in front of your username.  For example: MAIN\abcbbu instead of just abcbbu.

ITS Instructions

See https://www.rit.edu/its/services/helpful-resources/remote-desktop-gateway