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Remarque

Work in progress - Not an Official Release

myCourses Help and Resources

myCourses is the course management system of the Rochester Institute of Technology. The course management system allows

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instructors and students to interact and access course materials online. A variety of tools are available to instructors to promote interaction and provide resources for the students in their courses.




Access myCourses at: https://myCourses.rit.edu

Search myCourses Help and Resources

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  • Students
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titleDocumentation

Documentation, tutorials, frequently asked questions, and known issues for the tools found in myCourses.

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titleAdministration

Administrative information on how myCourses integrates at the Rochester Institute of Technology. Instructor tools.

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titleEmail

Email in myCourses is send only, you will not receive email within the course management system. The myCourses email policy and additional RIT email information.

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titlePrivacy and Security

Privacy and security information.

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titleAccessibility

Accessibility information

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On Campus Courses

ITS HelpDesk
E-mail: HelpDesk@rit.edu
Phone: 585-475-HELP (4357) or 585-475-2810 TTY
In Person: Gannett Building, Room 7B-1113
Hours of Operation: http://www.rit.edu/its/help/

Online Courses

Online Learning
E-mail: Online@rit.edu
Local: 585-475-5089/5896 (TTY)
Toll-free: 1-800-CALL-RIT (V/TTY)
Hours of Operation: http://online.rit.edu/contact/

Support

Center for Teaching and Learning

ctl@rit.edu
585-475-2551
Hours of Operation and Live Chat

myCourses After-Hours Only Support

Please contact Academic Technology Support first, during regular business hours.

After-hours myCourses support is available directly through the vendor, D2L (the vendor refers to myCourses as their product Brightspace). They will not be able to assist with any other products used at RIT, or with any RIT-specific features related to myCourses.

North America: +1 877.325.7778

Europe: +0 808.234.5323             

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Documentation

Below are links to the vendor's documentation. myCourses is the branding at RIT for the D2L Brightspace course management system.

Note Regarding Vendor Documentation

You may see references to tools that are not licensed by RIT or that are not active in our environment. These items include, but are not necessarily limited to, the following:

  • Brightspace Capture
  • Brightspace for Parents
  • Brightspace Story Builder
  • Course Adventure Pack Service add-on
  • Course Catalog
  • Game-Based Learning product and services
  • Interactive Assessment Tools
  • Lessons
  • Manager Dashboard
  • Seating Charts / Locations

RIT Documentation and Information

The sidebar links lead to any RIT specific documentation, frequently asked questions, and known issues for myCourses at RIT.

Third-Party Integrations with myCourses

For information and documentation on publisher and third-party products integrated with myCourses at RIT, please review our page: Third-Party Integrations

Avertissement

The use of third-party integrations in courses is at the discretion of the instructor with the understanding that many of these of these tools have support and documentation provided by their publisher, not RIT's Academic Technology Support. Most third-party integrations are not actively monitored by RIT's Academic Technology Support and may be subject to unexpected changes or service interruptions from their publishers.



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System Status

A live system status and a 90-day record of incidents is available for view from the vendor at: https://status.d2l.com/mycourses.rit.edu

Visit System Status and Maintenance for additional information regarding scheduled maintenance and how to stay up to date with myCourses.