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Commentaire: Changed contact info from J. Hooper to ATS.

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Développer
3. How do I request a wiki?
3. How do I request a wiki?

Faculty: https://wiki.rit.edu/display/userdocs/Faculty+Wiki+Request+FormImage Removed

Staff: https://wiki.rit.edu/display/userdocs/Staff+Wiki+Request+FormImage Removed

Students: Student clubs and organizations that would like to use the RIT Confluence wiki will need a faculty sponsor to submit the wiki request form on their behalf. The faculty sponsor must also maintain oversight of the space once created. All student club & organization requests will be reviewed by Online Learning before being approved. Individual student wiki spaces are not available at this time.

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Développer
7. Who do I contact for help with my wiki?
7. Who do I contact for help with my wiki?

If you are an RIT faculty member and you would like to request technical assistance, or schedule time for a one-to-one training session on how to use the Confluence wiki for course-related assignments and activities, please contact Jessica Hooper in Online Learning at jrhetc@ritAcademic Technology Support at online@rit.edu.

One-to-one trainings may also be available to staff on a case-by-case basis, however one-to-one training sessions are not available to students at this time.

Students using the wiki should seek instructions from their professor, faculty/staff sponsor, or utilize the online user documentation.

Développer
8. How do I report a bug?
8. How do I report a bug?

With any technology you assume the risk of encountering some minor technical problems, bugs, or glitches. If you find a "bug" in the Confluence wiki, please report it using our Bug Report form. Online Learning will look into the issue once it has been reported, and if necessary, contact Atlassian regarding the problem. You will be able to track the status of your reported bug on our Known Bugs page.

In addition, Confluence users often post information about potential bugs (as well as new features in Confluence) to the Confluence user forums on the Atlassian website. If you'd like to check out the forums, you can find them here: http://forums.atlassian.com/forum.jspa?forumID=96Image Removed

There is also a Confluence Developer's blog, which can be found here: http://blogs.atlassian.com/developer/confluence/Image Removed

Additional FAQ's

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