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| 8. How do I report a bug? |
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| 8. How do I report a bug? |
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With any technology you assume the risk of encountering some minor technical problems, bugs, or glitches. If you find a "bug" in the Confluence wiki, please report it via email to Academic Technology Support (online@rit.edu). ATS will look into the issue once it has been reported, and if necessary, contact Atlassian regarding the problem. You will be able to track the status of your reported bug on our Known Bugs|display/ritwiki/Known+Bugs||||\ page. In addition, Confluence users often post information about potential bugs (as well as new features in Confluence) to the Confluence user forums on the Atlassian website. If you'd like to check out the forums, you can find them here: http://forums.atlassian.com/forum.jspa?forumID=96 There is also a Confluence Developer's blog, which can be found here: http://blogs.atlassian.com/developer/confluence/ |
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| 11.Editing or Deleting a Page That Won't Render? |
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| 11.Editing or Deleting a Page That Won't Render? |
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If you have a page that you can't access (for example, due to an incompatible plugin that won't render a macro), you can delete or edit the page by manually entering the appropriate URL. The URL looks like this:http://<baseurl>/pages/removepage.action?pageId=<pageID> |
{ code http://<baseurl>/pages/editpage.action?pageId=<pageID> |
http://<baseurl>/pages/editblogpost.action?pageId=<pageID> |
}
Substitute your page ID for the one you wish to delete. To determine the page ID, you may be able to access it from the edit page URL by hitting ctrl+e. If not, you can obtain this information from the database using an SQL query like this:SELECT CONTENTID FROM content WHERE TITLE = '<pagename>' AND VERSION = '1'; |
This may return multiple results if there are pages with the same name in different spaces, so you may have to further determine the correct one. |
Alternatively, if you don't know the page ID, you can access the page for editing using an URL like:http://<baseurl>/pages/editpage.action?spaceKey=<spaceKey>&title=pageName |
To delete an attachment manually, you can use a URL like:http://<baseurl>/pages/removeattachment.action?pageId=32787&fileName=harbour.jpg&version=1 |
To view the attachments on a page:http://<baseurl>/pages/viewpageattachments.action?pageId=<pageId> |
Get the page ID similarly. |
To get the wiki markup from the database directly, try:SELECT BODY FROM BODYCONTENT WHERE CONTENTID IN (SELECT CONTENTID FROM content WHERE TITLE ='<insert name of page or blog post>');
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Additional FAQs
These frequently asked questions and answers are available through Atlassian's website: http://www.atlassian.com/software/confluence/wiki.jsp