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Drop conflicts often occur with Teaching Assistants who enrolled in and then dropped the course they are to be a TA on. The Scheduling Officer for the college offering the course can add Teaching Assistant assignments to the courses in PeopleSoft/SIS. These assignments will come through the feed supplied to myCourses and override any drop on a student record for that course.

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As a last resort, a request can be submitted to Academic Technology Support to put a drop override in place. This requires the Registrar's feed to myCourses be intercepted every morning for the entire term to address the drop. All other methods mentioned stated above to properly address the issue should be explored before requesting a drop override.

For a student override, the request must be submitted in email to ATS from Academic Technology Support from the instructor of the course. For an Instructor or TA override, the request must be submitted in email to ATS from Academic Technology Support from the instructor of the course, the or a Dean or , Department Head, or Scheduling Officer of the academic department.

Support - Academic Technology Support