Vendor Documentation
First, please contact Academic Technology Support with your question. From past surveys we find that as many as 60% of feature requests our users have are already possible on myCourses.
If a feature you would like to see on myCourses is not available, you are welcome to submit your idea to the Product Idea Exchange for consideration by Desire2Learn, the company which makes the Learning Environment branded as myCourses at RIT.
The Product Idea Exchange is a part of the Desire2Learn Community hosted by the vendor at http://community.desire2learn.com. If this is your first time visiting, use their Sign Up link to create an account with their site.
Once you are logged in to the Community site, click on Product Ideas on the navigation bar.
The exchange allows users to vote for and comment on ideas brought to the community for consideration by Desire2Learn. The more votes an item has, the more likely D2L is to consider the request. If you see a suggestion you agree with, give it your vote. If you feel you have a case to help demonstrate why a request is important, go and share that in a comment on the request and you may help convince other users to vote for the idea.
Before you post!
It is important to leverage the community to have a unified voice promoting a request. A single idea with a number of votes will get more attention from Desire2Learn compared to the same idea stated many different ways with only a few votes each. Before you post you will want to browse the current submissions or search to see if a similar request hasn't already been made.
You can browse the ideas that have been shared already. The main part of the page offers folder tabs to view the current requests in a number of different ways.
In the right-hand column there is also a Tag Cloud which can help you narrow down requests to a certain tool or idea. For example you might want to click on Discussions in the Tag Cloud to narrow down the list to only requests for that tool.
There is also a Search field at the top of the page.
If you find an idea that you agree with, use the arrows to vote it up. You can even down vote an idea if you don't agree with the request.
If you can't find a similar request, go ahead and submit your idea for consideration using the Post Idea button in the right-hand column.
If someone comments on your idea you will receive an email at the address you supplied when creating your community account. You won't be notified of votes however, so you will have to check back in to see how things are going.
Now go out and promote your idea to help drum up the votes!
Provide the title and link for your idea in an email to Academic Technology Support and we will add it to our page listing Feature Requests from the RIT Community so we can work together to vote for requests.
Share it with your colleagues at your next department meeting. Ask for members of a relevant mailing list you are on to take a moment to vote it up. I'm sure you can think of other ways to help get more attention to your idea.
The Coming Soon tab on the exchange highlights requests picked up by Desire2Learn that have been implemented and are pending release.
Announcing the Product Idea Exchange
https://community.desire2learn.com/announcing-the-product-idea-exchange/
Desire2Learn - July, 2013
