I cannot log into edX/the course

These are the likely reasons you cannot log into edX/a course: 

  • EdX as a whole may be down. Check status.edx.org for status updates.
  • There may be an issue with the settings of your browser. We recommend following edX's FAQ on Technical Issues.
  • Try other troubleshooting techniques found in our FAQ.

You may also wish to submit a support ticket on edX's website to have edX resolve this issue for you.