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Access Issues

 If you are experiencing issues accessing Starfish, it is usually caused by one of two issues:

  1. Pop-Up Blocker - Starfish opens in a new window so it is required that your pop-up blockers are turned off in your browser (on your computer or phone)
  2. Browser - If your browser is not up to date you may experience issues accessing and/or navigating Starfish.  Starfish recommends using Google Chrome.

Fall 2017 Updates

  1. Due to the change in the academic calendar the Academic Progress survey dates have been adjusted.  They will be available as follows for this year:
    • Academic Progress survey 2171-1 will be open weeks 4, 5, and 6
      • Opening Monday September 18th @ 7am and closing at 11pm on Sunday October 8th.
    • Academic Progress Survey 2171-2 will be open weeks 8, 9, and 10
      • Opening Monday October 16th @ 7am and closing at 11pm on Sunday November 5th.
     
  2. The Academic Alerts and Kudos have been updated as follows:
    • Attendance/Participation
    • Low Assignment/Quiz/Test Scores
    • Multiple Academic Concerns
    • Performance Improving
    • Keep Up the Good Work

  3. Roster Verification Pilot: The University Writing Program, and the Math and Physics Departments are participating in a pilot survey to help identify student who have not shown up to RIT.  This is in addition to the No Show survey that YearOne completes annually. The following courses are participating:
    • MATH-161, 171, 181, 181A, 182, 182A
    • PHYS-111, 112, 207, 211, 211A, 212, 216, 217
    • UWRT-100, 150


You asked…we responded! (Fall 2016)

Student, instructor, and advisor feedback gave us the opportunity to make a few enhancements to the Starfish Early Alert system for fall semester 2151.

  1. Faculty and advisors requested we rename “Early Alerts” to “Academic Alerts” to send a consistent message of concern throughout the term.
    • While the system is Starfish Early Alert, we will now refer to alerts as “academic alerts”.
  2. Students, advisors, and faculty pointed out that the subject line "Early Alert..." was problematic for a) students who were being alerted later in the term and b) students receiving positive feedback via Kudos.
    • Email communications to students will have new subject lines, for example:
      • For all academic alerts: “Academic Alert for Jane Smith in General Biology I”
      • For Keep Up the Good Work: “Kudos for Jane Smith in General Biology I”
  3. Faculty advisors have requested to receive the “Daily Digest” summary email.
    • Faculty advisors will now receive a “Daily Digest” for all advisees who receive an academic alert or kudos.
    • Faculty advisors can opt out of this feature by changing their “Email Notifications” in their Starfish profile.
  4. Faculty suggested discontinuing the use of an auto-populated instructor signature in the emails that are automatically generated to students when flags and kudos are raised.
    • The email templates that notify a student that flags or kudos were raised have been revised. There is no longer a signature line with the instructor's name but the course name and instructor name are included in the body and the subject line respectively, along with any personalized comments you add.  
    • Sample communications for all flags and kudos can be found here.  

 

Have a question about Starfish? Contact us at starfish@rit.edu

 

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