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Microsoft Outlook 2010/2013

Start by opening Outlook

Click on the File tab

Click on Account Settings

Highlight your Microsoft Exchange account and click Change...

Click More Settings...

Click the Advanced tab

Click Add

Type in the full email address of the shared mailbox and click OK.

The mailbox should now be added to your list.

Click OK, NextFinish, and Close

OWA - mymail

Login to OWA using your own account -

Click on your name in the upper right-hand corner.

Enter the full email address of the shared mailbox in the Select mailbox: location and click Open.

You should now see the shared mailbox.

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