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Important
Enterprise-level Slack at RIT is currently in an early access stage of release. It is only available by instructors to request for course-related purposes and is currently not available for staff-related purposes. Settings and processes will change during these early stages as we hear from our users (review list of current items we know may change). Initially, you will be entirely self-supported and peer-supported for learning about Slack and in your usage of Slack. If you are a current user of free Slack and want to try an enterprise license this semester, request a Slack course workspace.
What is Slack?
Slack facilitates quick, informal communication through group and one-to-one messaging, file sharing, emojis and other multimedia content, and third-party integrations. Slack can be used synchronously or asynchronously.
Documentation
The primary documentation for Slack is provided by the vendor: using Slack knowledge base and Slack's Help Center.
The vendor documentation may list features or settings not available at RIT. If you have any questions please contact Academic Technology Support for clarification.
Below are some specific curated resources to get your started:
In addition, this wiki space includes resources about using Slack in a classroom context, including documentation on how to get started with a Slack workspace, best practices, frequently asked questions, and more.
Download / Install Slack
Slack can be used in the browser, however, apps are available for desktop and mobile. If you are on an ITS-managed computer, download the Slack app from Software Center. For all other devices, download the Slack app from the Slack website or your device's app store.
Support
Academic Technology Support
Innovative Learning Institute
Phone: 585-475-2551
Email: tlsupport@rit.edu
Hours of Operation and Instant Messenger contact: http://www.rit.edu/tls/contact/