RIT will permanently shut down the RIT Wiki (Confluence wiki) on February 2, 2024. Review the Wiki Shut Down Overview for information on alternative tools, exporting content from the wiki, and other FAQs.
What is Slack?
Slack facilitates quick, informal communication through group and one-to-one messaging, file sharing, emojis and other multimedia content, and third-party integrations. Slack can be used synchronously or asynchronously.
Documentation
The primary documentation for Slack is provided by the vendor: using Slack knowledge base and Slack's Help Center. You can also type "/feedback" in the Slack message box to get help from Slack personnel.
Below are some specific curated resources to get you started:
In addition, this wiki space includes resources about using Slack in a classroom context, including documentation on how to get started with a Slack workspace, best practices, frequently asked questions, and more. Use the table of contents navigation to the left or the search box below.
Search the Slack Wiki
Slack Support
For issues with Slack login and accounts: Contact the ITS Service Desk
For questions about using Slack in a course: Contact Academic Technology Support
For questions from students and staff: Contact the ITS Service Desk
Slack system status (check for outages)
Slack release notes (to learn about new features)
Download / Install Slack
Slack can be used in the browser, however, apps are available for desktop and mobile. If you are on an ITS-managed computer, download the Slack app from Software Center. For all other devices, download the Slack app from the Slack website or your device's app store.