Vendor Documentation
Step One
First please confirm that you can log in to other RIT resources such at http://my.rit.edu
or http://mymail.rit.edu
to confirm the issue is with myCourses and not your account.
If you are unable to log in to other RIT sites then it is most likely an account specific issue. Please contact the Information & Technology Services using the contact information found at the bottom of this page.
Step Two
Please review the following information based on your role.
The information feed to myCourses is received once each morning Monday through Saturday ~4:00am.
Any changes made today will not be reflected on myCourses until the next information feed.
Faculty teaching credit-bearing courses
External information that must all be in place for you to have access to myCourses.
- Active contract/employment with RIT, and in Human Resources systems
Your academic department can confirm this for you and can check with Human Resources to make sure you are in their records. We must emphasize that you must be in their records, if your paperwork has been submitted to HR it does not mean it has been processed and you are in their systems. - An Active RIT Account
RIT Accounts for faculty and staff are provided by their department. Your department can confirm your account status with ITS, or you may contact them yourselves using the contact information at the bottom of this page. - Assigned to credit-bearing courses in the Registrar's records (STARS)
The academic department must assign you to the courses in the Registrar's records.
Other RIT Faculty and Staff
myCourses only receives RIT Account information for users teaching classes or taking classes in the current quarter. If you have an active RIT account but are unable to log in to myCourses please contact support using our contact information at the bottom of this page to have your account added to myCourses. It only takes our staff a moment take care of this for you.