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Audio Setup Wizard
- From the Meeting toolbar drop-down menu, select the Audio Setup Wizard.
- Test your speakers.
- Select your microphone.
- Record a sample of your voice by reading the sentence provided directly after clicking the Record button.
- When finished, select the Stop button.
- Play back your audio sample to assess the microphone levels.
Voice Levels
When recording with your voice, you should see a green bar long enough to be moving into the ‘yellow’ color. If it is showing red then your mic levels are too high. If you see no color at all, your mic levels on your computer are too low. Visit Audio Levels to learns steps on how to correct that problem.
Ideal:
Too low:
Too high:
- Test the silence level in your room. Do not make any noise during this period. If in a large room, also make sure others do not speak during this period. Connect is assessing the background noise of the room in order to optimize audio settings.
- Under the “Advanced Settings” (Windows Only), although not required, you may also want to check the following:
- Acoustic Echo Cancellation Mode should be set to Full Duplex.
- Check the Auto sense Acoustic Echo Cancellation mode checkbox.
- Select Finish to save all your settings in the Audio Setup Wizard.