myCourses API access is available through Valence, Desire2Learn's extensibility technology which includes all the APIs, client libraries, and tools.

http://docs.valence.desire2learn.com/index.html
https://code.google.com/p/desire2learn-valence/

Support

Academic Technology Support offers support to developers with regards to integration of approved projects with our myCourses environment at RIT.

ATS does not support or offer training for development with Valence. Support resources from the vendor through public channels are detailed at: http://docs.valence.desire2learn.com/about.html#support

Key Access Requests

All requests for Key access must be placed by a faculty/staff member through our form***. We will coordinate key requests with the vendor and communicate access to the contact provided on your request.

The requester will be considered as the primary contact for that project.

External requests for key access submitted directly to the vendor will be denied.

Tracked on wiki page

Student use

Key Access is not granted directly to students. Any requests must be from a faculty/staff member who will be the primary contact for project. This sponsor is expected to maintain oversight of the project.

Code Access

Per the agreement on the Key Request form, Academic Technology Support may request an archive of all active code for review at any time. Failure to supply the code within seven days of the request will result in suspension of the access key associated to that project.

Key Renewal

Prior to each academic term Academic Technology Support will email the primary contact on a project who must respond to confirm the project is active and supported. If no response is received within seven days of the confirmation request the access key associated to that project will be suspended.

Key Suspension

Requests directly from a student
No direct student use, must be faculty/staff contact

Code access?
Account? Archive?

Active development against Dev
Approved by ATS for Prod access

Publishers contacted each academic term to verify it is an active and working tool.
No response within a week results in key deactivation

Exceptions may be made after review - Additional access, role permissions

Support contact statement
Web - Front page and link on all pages
Other - Help command includes support statement/contact