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TermDefinition
Tracking Items

Tracking items are areas that can be monitored in Early Alert; there are 2 types in Early Alert: Flags and Kudos

For example: “Poor Class Participation” or “Keep Up the Good Work”

Flags

Flags are raised to indicate a concern about a student         

For example: “Poor Attendance”

Kudos

Kudos are used to let a student know they are doing well in a course                                               

For example: "Keep Up the Good Work"

Progress SurveyA survey that provides an easy way for instructors to report multiple concerns on multiple students at once (from a class roster).  Surveys can include multiple tracking items and be customized for the time of the term, special populations, etc.
Flag RaiserFor User Flags only, this allows users with the specified Role to raise the Tracking Item for a student with whom they have a relationship.
Connection

Connections identify the relationships a user has with a student.

For example: An instructor who is also a faculty advisor will be able to see students listed by each connection; instructor and faculty advisor.

CommentComments are a type of note.  Comments are connected to specific early alert tracking items and add more detail to the tracking item.  It is an option to share the comment with the student and the flag raiser.
MessageA message is an email sent from the Early Alert system, it is captured in the student folder but is not affiliated with an Early Alert tracking item.
Resolve Tracking Items

Anyone who can manage an Early Alert tracking item can also clear the item when the item has been addressed with the student.

For Example: Clear the Flag

Clear the Flag Clearing the flag indicates that an Early Alert tracking item has been addressed with the student and the student understands teh concern and can articulate a plan to change behavior. Anyone who can Manage the flag can Clear the Flag
Close the LoopWhen a flag is cleared, this is an opportunity to send an email to the flag raiser notifying them that the tracking item has been cleared.  Anyone who can Manage the flag can Close the Loop, the Flag Raiser does not have the Close the Loop option (but they can Clear the Flag).
Student FolderThis is where you can view all Early Alert tracking items as well as where you can add a new tracking item on a particular student.
ProfileInformation people can see about you, also where you set up your email notification preferences.
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