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TermDefinition
Tracking Items

Tracking items are areas that can be monitored in Early Alert; there are 2 types of tracking items in Early Alert: Flags and Kudos.

For example: “Poor Class Participation” or “Keep Up the Good Work”

Flags

Flags are raised to indicate a concern about a students performance in a course.         

For example: “Poor Attendance”

Kudos

Kudos are used to let a student know they are doing well in a course.                                               

For example: "Keep Up the Good Work"

Progress SurveyA survey that provides an easy way for instructors to report multiple concerns on multiple students at once (from a class roster).  Surveys can include multiple tracking items and can be customized for the time of the term, special populations, etc.
Flag RaiserThe Flag Raiser is the instructor who initiates an alert for a student with whom they have a connection.
Connection

Connections identify the relationships a user has with a student.

Instructor only: Is able to raise a flag and view student information about the course they are teaching.

Instructor and Advisor: Is able to raise a flag about a student for the course they are teaching as well as view student information about the course they are teaching and all other courses in which the student is enrolled.

Advisor only: Is able to view student information about all courses in which a student is enrolled.

CommentComments are a type of note.  Comments are connected to specific early alert tracking items and add more detail to the tracking item.  It is an option to share the comment with the student and the flag raiser.
MessageA message is an email sent from the Early Alert system, it is captured in the student folder but is not affiliated with an Early Alert tracking item.
Resolve Tracking Items

Based on a users connections with a student, a flag can be cleared the concern has been addressed with the student. The Flag Raiser, Academic Advisor and Support Advisor can all clear flags.

For Example: Clear Flag

Clear Flag Clearing the flag indicates that an Early Alert tracking item has been addressed with the student and the student understands the concern and can articulate a plan to change behavior. The Flag Raiser, Academic Advisor and Support Advisor can all clear flags.
Close the LoopWhen a flag is cleared by an advisor, there is an opportunity to send an email to the flag raiser notifying them that the tracking item has been cleared: Close the Loop.  The Flag Raiser does not have the Close the Loop option (but they can Clear Flag).
Student FolderThis is where you can view all Early Alert tracking items as well as where you can add a new tracking item on a particular student.
ProfileInformation people can see about you, also where you set-up your email notification preferences.
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