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Q: How do I submit a feature request for myCourses?

Contact Support

First, please contact Academic Technology Support with your question. For past surveys we find that as much as 60% of feature requests are already possible on myCourses.

 

Product Idea Exchange

If a feature you would like to see on myCourses is not available, you are welcome to submit your idea to the Product Idea Exchange for consideration by Desire2lEarn, the company which make the Learning Environment branded as myCourses at RIT.

  • The Desire2Learn Community and the Product Idea Exchange are public forums, please represent the Rochester Institute of Technology in a professional manner while participating in the community.
  • This site is not managed by Academic technology Support or RIT. If you need assistance with your account or with using the community please use the contact information by the vendor on their site.

 

The Product Idea Exchange is a part of the Desire2Learn Community hosted by the vendor at http://community.desire2learn.com. If this is your first time visiting, use their Sign Up link to create an account with their site.

 

Once you are logged in to the Community site, click on Product Ideas on the navigation bar.

 

The exchange allows users to vote for and comment on ideas brought to the community for consideration by Desire2Learn. The more votes an item has, the more likely D2L is to consider the request. So if you see a suggestion you agree with give it your vote. If you feel you have a case to help demonstrate why a request is important go and share that in a comment on the request and you may help convince other users to vote for the idea.

Before you post!

It is important to leverage the community to have a unified voice promoting a request. A single idea with a number of votes will get more attention from Desire2Learn compared to the same idea stated many different ways with only a few votes each. So before you post you will want to browse the current submissions or search to see if a similar request hasn't already been made.

 

You can browse the ideas that have been shared already. The main part of the page offers different folder tabs to view the current requests in a number of different ways.

In the right-hand column there is also a Tag Cloud which can help you narrow down requests to a certain tool or idea. For example you might want to click on Discussions int he Tag Cloud to narrow down the list to requests just for that tool.

There is also a Search field at the top of the page.

 

If you find an idea that you agree with, use the arrows to vote it up. You can even vote down an idea if you don't agree with the request.

 

If you can't find a similar request, you can submit it for consideration using the Post Idea button.

If someone comments on your idea you will receive an email.

 

Now go out an promoted your idea to help drum up the votes!

Provide the title and link for your idea in an email to Academic Technology Support and we will add it to our page listing Feature Requests from the RIT Community so we can work together to vote for requests.

 

The Coming Soon tab on the exchange highlights requests picked up by Desire2Learn that have been implemented and are pending release.

 

Press Release

Announcing the Product Idea Exchange

https://community.desire2learn.com/announcing-the-product-idea-exchange/

Desire2Learn - July, 2013

 

 

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