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Support Portal: https://techsupport.scb.rit.edu/otrs/customer.pl (sign-in with your RIT Computer Account username and password)
Phone: 585-475-HELP (4357)
Location: Frank E. Gannett Hall, Room 1113
Web Site: http://www.rit.edu/its/
Support Portal: http://footprints.rit.edu/
See https://apps.scb.rit.edu/labs/ for details.
To access your RIT Student Email via the web, go to http://google.rit.edu/ and select RIT Gmail.
To access your RIT Student Email on a mobile device, setup a new account as a Google account. When prompted for your email address, use your @g.rit.edu instead of @rit.edu for your email address. You will then be redirected to an RIT login page to authenticate using your RIT username and password.
The following is a list of recommended Apps that you download and install onto your iPad.
For information on getting access to services like Microsoft Office 365 or other software packages available to you as students, please visit https://apps.scb.rit.edu/labs/software/
To keep track of your assignment deadlines, try subscribing to your myCourses Calendar.
Students: See Zoom Support
Faculty: See Zoom
Before we can get you setup on your iPad, you must have the following accounts:
Once you have these accounts, you will be able to start using your iPad for your EMBA classes. If you are missing any of these accounts, here's what you need to do:
Contact the ITS Service Desk at 585-475-HELP or email@example.com for assistance. There are tools at http://start.rit.edu/ that will can assist you if you forgot your username and/or password.
You will need an Apple ID to use your iPad. We recommend using your own personal Apple ID so that it remains linked to you iPad at the completion of the program. If you do not have one, you can sign up for one at https://appleid.apple.com/.
You will need an Amazon account to retrieve your textbooks through Kindle. We recommend using your own personal Amazon account so that you can retain access to the content at the completion of the program. If you do not have one, you can sign up for one at http://www.amazon.com/ by clicking on Your Account and selecting No, I am a new customer.
Please see Amazon Whispercast